Radio Control Airplane
Radio Control Drone & UAV
Radio Control Helicopter
Radio Control Cars & Trucks
Radio Control Boats
RC Parts & Tools
Cusomter Service center
There are multiple support options that customers can use to gain access to a representative. This includes mediums such as emails, live chat, social media or even self-service where customers can navigate their experience themselves.
Excellent customer service often means anticipating your customers’ needs before they even have to tell you.
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Live chat is the modern version of instant messaging with customer service that shows how humans can effectively work with AI and automation. With this method, you can get initial directions from a bot, chat with an actual representative through a chat window on a website or mobile app and get your questions answered in real time. It can be more beneficial to those who are always on the go and want quick answers.
Being customer centric also means hiring with customer-focus in mind—staff should see the customer as the hero of the story, not a bother or problem to solve.